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| :: SHIPPING INFORMATION :: All orders are processed in within 2 working days. We offered shipment options, either Worldwide Express Mail Service (EMS) or registered airmail. To check up shipment fee to your country, please fill up mailing information in our order cart. Shipping time may varies from quantity and destination, sometimes local customs and post office process. International airmail should usually be arriving in 7~14 working days, and EMS should be in 3~4 days. For more information, please check Hongkong Post mail tracking online. For your security, we ship ONLY to billing address according to your PayPal registry while P.O. Box address will NOT be accepted. ION-factory claims no responsibility for any local tax and/or additional charges incurred on international orders, nor for orders that are lost or are late due shipment. :: PRIVACY POLICY :: All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you. |
The information we ask for when you order on-line is your name, address, contact number and email address, and is used only to complete the order, to confirm the order and to confirm shipment of the order. You may, upon placement of an order. This information is then stored only for the purposes of faster checkout and is not used for any other purpose. ION-factory will never sell any information about you to anyone. "Cookies" are used by ION only to allow you to use ION-factory website in the most efficient manner. :: YOUR SATISFACTION IS GUARANTEED :: Customer should response the transportation charge for return. Full refund or exchange only offered to the first week of the purchase. We do NOT offer any refunds or exchanges after 7 days of the purchase. All returned items must be in decent new condition, including the original box and packing, plus user manuals, and other accessories that was included with the product. |
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